All items when purchased from the Core-Exiles Store are issued to the account designated at the point of purchase by the purchaser.

All purchases can only be issued ONCE per sale.

This means that any items purchased are issued to the account designated.

If the owner of that account allows it to be deleted due to inactivity OR they themselves set the account for deletion the items aforementioned CANNOT be re issued or re-delivered to a future new account.

Accounts are automatically deleted from the game servers if they become inactive for 365 days and are not in Premium status at that time.

We cannot re-issue purchased items to players due them allowing their account to be deleted. A singly log in once per year is sufficient to keep the Game account alive.

The above forms part of the terms and conditions of sale.

This returning claim policy has been in affect since CE returned back in March 2007.

Lead Dev